These Terms and Conditions govern all bookings made with Azania Travel Co, operated by Debozito SMC (registered in Uganda) and Azania Travel Co LLC (Massachusetts, USA).
Booking and Payment
A 30% deposit secures your booking; the balance is due 35 days before travel. Prices are per person sharing, quoted in US dollars, and are confirmed at the time of booking.
Permits
Gorilla and chimpanzee trekking permits are purchased in your name and are non-refundable once issued, regardless of the cancellation stage below.
Cancellation Policy
35+ days before travel: deposit forfeited.
34–15 days before travel: 50% of the package cost.
14 days or fewer before travel: 100% of the package cost.
Permit costs are non-refundable at any stage.
Travel Insurance
Travel insurance covering medical care, emergency evacuation, and trip cancellation is strongly recommended for every traveller and is a condition of joining some activities.
Our Commitment to You
Azania Travel Co is committed to delivering every journey as described. Where a confirmed inclusion or condition cannot be provided, we will arrange a comparable alternative or provide a fair refund of the affected portion of your package.
Contact
Questions about a booking or these terms can be sent to Discover@azaniatravelco.com or +256 707 341 372 (Uganda) / +1 617 216 3350 (US).
These terms apply to all packages booked through Azania Travel Co and are reviewed periodically.
Our cancellation and refund terms are set out under Cancellation Policy above. In short: deposits and permit costs are non-refundable once paid or issued, and refund percentages scale with how close to travel you cancel. Where Azania Travel Co is unable to deliver a confirmed inclusion, we will offer a comparable alternative or a fair refund of the affected portion of your package, per our Commitment to You above.
Copyright © 2026 Azania Travel Co - All Rights Reserved.
Azania Travel Co — operated by Debozito SMC (Uganda) and Azania Travel Co LLC (Massachusetts, USA). c/o Zara Garden Hotel, Zzimwe Road, Muyenga, Kampala, Uganda. Discover@azaniatravelco.com · +256 707 341 372 (UG) · +1 617 216 3350 (US) · @azaniatravelco.
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